To activate your user account in the system, you need to enter a valid payment method - a credit or debit card or a PayPal account (online purchase form). You can do this via the website https://bikes.nomago.si/
or through the mobile application "nextbike". Cash payment with SEPA form signature is also available at physical sales points of the system:
After entering a valid payment method, a registration fee will be charged to you, which will be transferred to your user account as credit and can be used for rentals or subscription purchases.
Registration and account activation are mandatory.
Registration is possible via terminal, the website https://bikes.nomago.si/, the mobile application "nextbike", which is available for free in the Google Play and iStore, or at physical sales points of the Nomago Bikes system:
»KolesCE« (NOMAGO AP Celje, Aškerčeva ulica 20, 3000 Celje and NOMAGO AP Slovenske Konjice, Liptovska 15, 3210 Slovenske Konjice);
»GO2GO« (Potovalna agencija NOMAGO, Kidričeva ulica 20, 5000 Nova Gorica);
»ZAnaprej« (NOMAGO AP Zagorje, Cesta zmage 4, 1410 Zagorje ob Savi);
»Nomago Bikes Ljubljana« (Potovalna agencija NOMAGO, Ajdovščina 1, 1000 Ljubljana).
During the registration process, you enter your mobile phone number with the international prefix, to which you will receive your PIN code via SMS. You also need to fill out the registration form and agree to the terms and conditions. For minors, it is necessary to provide or deliver parental or guardian consent to sales points in accordance with the terms and conditions. On the website or mobile application during registration, you choose your city where you will most frequently use the system (e.g., Celje, Šentjur, Nova Gorica, Zagorje, Ljubljana).
To activate your user account in the system, you need to enter a valid payment method – a credit or debit card or a PayPal account (online purchase form). Cash payment with SEPA form signature is also available at physical sales points of the system.
The general terms of use of Nomago Bikes systems stipulate that lending your user account is prohibited. By entering into a subscription relationship, you undertake to comply with the General Terms and Conditions and provisions of the automated bicycle rental system, which means that you are legally responsible for the bicycle. Therefore, we recommend that you do not lend your user account data.
If there is any issue with renting a bike, you can report it through the "Support" tab in the "nextbike" application or by contacting our call center at the telephone number +386 1 431 77 60.
Za najeme v sistemu »KolesCE« glejte podstran »Cenik« (Link do cenika kolesce https://bikes.nomago.si/cenik/);
Za najeme v sistemu »GO2GO« glejte podstran »Cenik« (Link do cenika go2go https://bikes.nomago.si/go2go/);
Za najeme v sistemu »Zanaprej« glejte podstran »Cenik« (Link do cenika zanaprej);
Za najeme v sistemu »Marino Portorož« glejte podstran »Cenik« (Link do cenika Marina Portorož);
Za najeme v sistemu »Nomago Bikes Ljubljana« glejte podstran »Cenik« (Link do cenika Ljubljana)
All stations are available on our map (Link to map)
You can request a new PIN number via the mobile app or the website, which will be sent to you automatically via SMS. Alternatively, you can send your request to bikes@nomago.si or call our helpdesk on +386 1 431 77 60 and we will send you a new PIN number to your mobile phone via SMS.
In accordance with the general terms, the minimum age for bike rental is 14 years. For all users under the age of 18, we also require prior consent from a parent or legal guardian to use the Nomago Bikes system. Parental consent can be obtained at the sales point or spletu. You can send us the completed and signed statement to bikes@nomago.si.
Use your PIN code to log in to your profile using the mobile application "nextbike" or through the system's website:
»KolesCE« na spletni strani https://bikes.nomago.si/kolesce/;
»GO2GO« na spletni strani https://bikes.nomago.si/go2go/;
»ZAnaprej« na spletni strani https://bikes.nomago.si/za-naprej/;
»Marina Portorož« na spletni strani https://bikes.nomago.si/portoroz/;
»Nomago Bikes Ljubljana« na spletni strani https://bikes.nomago.si/ljubljana/.
V vašem profilu lahko poleg stanja na računu in izbire naročnine vidite tudi zgodovino najemov koles ter spreminjate vaše osebne nastavitve ipd.
With the contactless NomagoBikes user card, you will be able to easily rent bikes at terminals at bike stations and using smart mudguards on bikes. The card is linked to your name and is not transferable. Using the card, which has your NomagoBikes system user account loaded on it, is simple. Just hold it near the terminal at the designated spot below the screen and wait a few seconds, then enter the number of the desired bike and start the rental. Similarly, with the new generation of smart bikes, you can hold the user card near the RFID reader located at the designated part on the rear mudguard of the bike and wait a few seconds for the rental to start automatically.
Yes. You can link your contactless card, which you already use for intercity or urban transport, or other IJPP services, to your user account in the Nomago Bikes system by visiting a sales point of the system:
»KolesCE« (NOMAGO AP Celje, Aškerčeva ulica 20, 3000 Celje and NOMAGO AP Slovenske Konjice, Liptovska 15, 3210 Slovenske Konjice);
»GO2GO« (Potovalna agencija NOMAGO, Kidričeva ulica 20, 5000 Nova Gorica);
»ZAnaprej« (NOMAGO AP Zagorje, Cesta zmage 4, 1410 Zagorje ob Savi);
»Nomago Bikes Ljubljana« (Potovalna agencija NOMAGO, Ajdovščina 1, 1000 Ljubljana).
Alternatively, you can send us a message to the email address bikes@nomago.si and provide your phone number registered in the Nomago Bikes system, along with the 17-digit CUID number of the card or a photo of your contactless user card.
In case of loss or theft of the user card, it is necessary to report it immediately to our call center at the phone number +386 1 431 77 60 or to send a request for deactivation of the user card to the email address bikes@nomago.si. Deactivating the card does not deactivate the user account.
In case of card replacement, the new card needs to be linked again to the user account of the Nomago Bikes system. You can do this by visiting a sales point of the system:
»KolesCE« (NOMAGO AP Celje, Aškerčeva ulica 20, 3000 Celje and NOMAGO AP Slovenske Konjice, Liptovska 15, 3210 Slovenske Konjice);
»GO2GO« (Potovalna agencija NOMAGO, Kidričeva ulica 20, 5000 Nova Gorica);
»ZAnaprej« (NOMAGO AP Zagorje, Cesta zmage 4, 1410 Zagorje ob Savi);
»Nomago Bikes Ljubljana« (Potovalna agencija NOMAGO, Ajdovščina 1, 1000 Ljubljana).
Alternatively, you can send us a message to the email address bikes@nomago.si and provide your phone number registered in the Nomago Bikes system and the 17-digit CUID number of the card or a picture of your contactless user card.
In case of a traffic accident, it is necessary to report it immediately to our call center at the phone number +386 1 431 77 60. If an accident occurs involving not only the user but also other persons or material damage, it is necessary to immediately notify the police about the accident. If the user fails to do so, they will be held responsible for all resulting damages.
In case of bicycle theft during the rental period, it is necessary to immediately notify our call center at the phone number +386 1 431 77 60. Theft must also be reported to the police within 24 hours. A copy of the police report must be sent to the address Nomago d.o.o., Vošnjakova ulica 3, 1000 Ljubljana.
If you want to use the services in the Nomago Bikes system, you must be insured against liability for damage caused to third parties.
For a standard bike (regular and electric), there is an attached black lock for secure locking or returning the bike in case of occupied docking spaces at the station – you will receive the unlock code when renting the bike. In case of occupied docking spaces, you lock the bike with the attached loop lock to the docking point or to the loop on the rear mudguard of another bike. Then, follow the bike return procedure at the terminal or return the bike via the mobile application.
The new generation of smart bikes (regular and electric) is equipped with an electronic lock, which needs to be locked after each rental. In case of occupied docking spaces, you can park the smart bike between locked bikes and lock it by pressing the lever down on the frame lock under the seat. The rental ends automatically.
For a standard bike (regular and electric), there is an attached black lock for secure locking or returning the bike in case of occupied docking spaces at the station – you will receive the unlock code when renting the bike. In case of occupied docking spaces, you lock the bike with the attached loop lock to the docking point or to the loop on the rear mudguard of another bike. Then, follow the bike return procedure at the terminal or return the bike via the mobile application.
The new generation of smart bikes (regular and electric) is equipped with an electronic lock, which needs to be locked after each rental. In case of occupied docking spaces, you can park the smart bike between locked bikes and lock it by pressing the lever down on the frame lock under the seat. The rental ends automatically.
The bike rental system operating in the municipalities of Celje, Štore, Žalec, Laško, Polzela, Šentjur, Zreče, and Slovenske Konjice, which includes terminals for renting bikes, stands, and docking stations for regular bikes and separately for electric bikes, as well as regular and electric bikes, is called "KolesCE."
The bike rental system operating in the municipalities of Nova Gorica, Šempeter pri Novi Gorici, and Gorizia, which includes terminals for renting bikes, stands, and docking stations for regular bikes and separately for electric bikes, as well as regular and electric bikes, is called "GO2GO."
The bike rental system operating in the municipality of Zagorje ob Savi, which includes terminals for renting bikes, stands, and docking stations for electric bikes, as well as electric bikes, is called "ZAnaprej."
The bike rental system operating in the Ljubljana area, which includes stands and docking stations for electric bikes, as well as electric bikes, is called "Nomago Bikes Ljubljana."
The components of these systems are the Nomago Bikes brand, which is part of the global Nextbike network, enabling bike rentals worldwide.
Yes. During registration, select the country and city where you will most frequently use the system, and after activating your user account, all bikes in the Nomago Bikes system are available to you. Local terms and conditions and pricing apply. The "nextbike" mobile application is available for free in the store Google Play in iStore.
The "nextbike" application enables easier bike rental and return, as well as bike reservation within the Nomago Bikes system. You can rent a bike by scanning the QR code marked on the bike or by selecting a bike at the desired station and choosing "rent." The application also allows you to check the availability of individual stations in real-time and keeps track of your rental history. You can also manage your personal information and payment method through the application.
Yes, but you need to wait at least 5 minutes. However, you can immediately rent another available bike.
After you receive a successful confirmation, you have three minutes to rent the bike (remove it from the docking station). If the time runs out, the bike will be locked back in the station. You can then rent the same bike after a few minutes.
See "How it works" (Link do https://bikes.nomago.si/kako-deluje/)
The Nomago Bikes system allows you to return the bike using the provided lock even when all the docking stations at the station are full. If all the regular bikes at the station are locked with the lock to other bikes or to the loop of the docking station, you can still rent this bike. This also contributes to better flow and normal operation of the bike rental system. When you rent a regular bike through the terminal or mobile application, you will receive a lock code for the bike. You unlock the lock with the code and start the rental. When you rent a smart bike, the lock on the frame under the bike seat unlocks automatically.
A regular bike with a blue sticker on the rear fender should be placed in a blue-marked docking station or rack for regular bikes, while an electric bike with a green sticker should be placed in a green-marked docking station or rack for electric bikes.
When returning a regular bike with a numeric lock, it is MANDATORY to return the bike according to the instructions on the bike, into the available electromagnetic docking stations at the bike station. Once you return the bike to an available docking station, you don't need to do anything else at the terminal or in the app because the system automatically handles the bike return.
Only in the event that all docking stations at the station are occupied, use the provided lock and lock code received when renting the bike at the terminal or mobile app. Lock the bike to another bike (using the loop on the rear fender of the bike) or to the docking station (using the loop on top of the docking station). You MUST then manually check out using the mobile app or follow the return process at the terminal. In case of any issues, you can also contact the user support center at +386 1 431 77 60.
When returning a smart bike with an electronic lock, it is MANDATORY to return the bike according to the instructions on the bike, into the available electromagnetic docking stations at the bike station. Once you return the bike to an available docking station, you need to push down the lever on the electronic lock located under the seat. Successful return is indicated by a green light and a beep. The rental ends automatically.
If all docking stations at that station are occupied, you must park the smart bike between two locked bikes and lock it by pressing the lever of the electronic lock downward. The rental ends automatically.
Instructions for proper bike return can also be found on the "How it works" subsection.
(Link do https://bikes.nomago.si/kako-deluje/).
Your bike is NOT PROPERLY CHECKED OUT. Classic bikes with a numbered lock must be returned to available docking stations by pushing them all the way in until you hear a beep and see a green light on the stand. Regular bikes should only be returned to blue-colored docks for regular bikes, and electric bikes should only be returned to green-colored docks for electric bikes.
When returning a smart bike to an available dock, you must also push down the lever on the lock located under the seat frame. A successful return is indicated by a green light and a beep. The rental will end automatically.
Refer also to the section "How do I properly return a bike".
You can lock a regular bike with a numerical lock using the lock on the bike to the station by parking the bike between two locked bikes, unlocking the lock with the code you received at the beginning of the rental, and securing the bike through the rubber loop on top of the regular bike stand. Alternatively, you can lock the bike to the loop on the rear of the adjacent bike that is locked in the stand. Then, in the mobile app, mark the bike as returned by selecting the station and confirming the return. You can also mark the return of the bike at the terminal by following the return procedure and pressing the green checkmark at the end.
For a smart bike, you can park it between locked bikes at the station and lock it by pressing down on the lever on the lock under the seat frame. The rental ends automatically.
For assistance, you can contact our 24-hour call center at +386 1 431 77 60.
If there is no available free stand at the station, lock the conventional bicycle with the lock for the loop on the hitching point or to the loop on the rear of another bicycle and confirm the return at the terminal. Park the smart bike between two locked bikes and lock it by pressing down the lever on the frame lock under the seat. The rental of the smart bike ends automatically.
The mobile application requires access to the internet, so please check if you have a data connection enabled on your phone. To ensure smooth operation, it's necessary to regularly update the application.
Payment can be made using a debit or credit card (Visa, MasterCard) or a PayPal account in the user profile via the website, the mobile application "nextbike," at the terminal, by bank transfer to the company's transaction account, or in cash at the system's sales point:
»KolesCE« (NOMAGO AP Celje, Aškerčeva ulica 20, 3000 Celje amd NOMAGO AP Slovenske Konjice, Liptovska 15, 3210 Slovenske Konjice);
»GO2GO« (Potovalna agencija NOMAGO, Kidričeva ulica 20, 5000 Nova Gorica);
»ZAnaprej« (NOMAGO AP Zagorje, Cesta zmage 4, 1410 Zagorje ob Savi);
»Nomago Bikes Ljubljana« (Potovalna agencija NOMAGO, Ajdovščina 1, 1000 Ljubljana).
Payment is possible with a debit or credit card (Visa, MasterCard) or with a PayPal account through the mobile application "nextbike" or the website of the Nomago Bikes system.
Yes. Payment is possible via direct bank transfer to Nomago's bank account or with cash at selected system outlets:
»KolesCE« (NOMAGO AP Celje, Aškerčeva ulica 20, 3000 Celje and NOMAGO AP Slovenske Konjice, Liptovska 15, 3210 Slovenske Konjice);
»GO2GO« (Potovalna agencija NOMAGO, Kidričeva ulica 20, 5000 Nova Gorica);
»ZAnaprej« (NOMAGO AP Zagorje, Cesta zmage 4, 1410 Zagorje ob Savi);
»Nomago Bikes Ljubljana« (Potovalna agencija NOMAGO, Ajdovščina 1, 1000 Ljubljana).
In case of first registration, refer to the section "How can I register or activate my account".
The registration fee for users in the system through the mobile application, website, terminal, or in person at sales points in the Kolesce, GO2GO, and ZAnaprej systems is 1 EUR (or according to the current price list), which is then added as credit to the user's account and will be used for rental expenses in the future.
The registration fee for users in the system through the mobile application, website, or in person at sales points in the Nomago Bikes Ljubljana system is 5 EUR (or according to the current price list), which is then added as credit to the user's account and will be used for rental expenses in the future.
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