Make sure nothing takes you by surprise! Here are all the questions and answers you need for a convenient and comfortable transportation to the airport.
Various carriers offer transfer services, so the meeting points vary by carrier. The exact location is indicated on your ticket, which you will receive via email after booking.
Meeting points in Ljubljana:
Pick-up/drop-off at the address is only possible when traveling from Ljubljana to Ljubljana Airport (Brnik) or vice versa. You can choose this option when booking a seat, up to 24 hours before the scheduled departure. For the pick up/drop off at the address, you select the option "Ljubljana (pick up/drop off pick up/drop off at desired address)".
In case of traveling to any other airports except Ljubljana Airport, pick up/drop off at the address is not possible. Departures are only from/to Ljubljana main bus station.
Our vehicles are located near the exit of Terminal B (Arrivals).
A sales point for shuttle tickets is also available in the baggage claim area at Ljubljana Airport, where a ticket vending terminal is installed. At the terminal, you can purchase a ticket for the shuttle transfer from Ljubljana Airport to Ljubljana city.
Transfer to any other airport is provided by various carriers, so the meeting points depend on the carrier. The meeting point is indicated on the ticket, which you receive via email after booking.
We conduct transfer services with vans (8 seats available). The vehicles are equipped with all necessary safety equipment.
Yes, with prior booking at [http://tel:0038614317777]+386 1431 77 77 or at shuttle@nomago.si.
All departures posted on the website are confirmed. Cancellations can only occur in cases of force majeure, over which we have no control.
We advise you to make your reservation immediately after purchasing your plane ticket. The ticket price may increase as the departure date approaches, and by purchasing in advance, you also secure a seat in the vehicle.
The services are operated by vans, which are unfortunately not adapted for passengers on wheelchairs.
Most carriers accept e-tickets, so there's no need to print them. However, a small number of carriers require a printed ticket. This information is visible on the ticket you receive after purchase.
You will receive your e-ticket immediately after payment to the email address you used at the time of booking.
Yes, in shuttle transfers, you will share the vehicle with other passengers.
You can request a short stop during your transfer in agreement with other passengers traveling with you. Please let the driver know in advance, so he can accommodate your request.
Various carriers provide transfer services, so the transport of luggage may vary depending on the carrier. Luggage is transported in accordance with the Terms & Conditions of each carrier.
Due to space constraints, please check if transportation of larger sports equipment and bicycles is possible by contacting us at +386 1431 77 77 or shuttle@nomago.si
Transportation of small animals (e.g., dogs and cats) is possible only with prior approval from Nomago and if the animal is traveling with its owner. For additional information, please contact us at +386 1431 77 77 or shuttle@nomago.si
In case your flight is delayed, please notify us as soon as possible by calling +386 1 431 77 77. Provide your flight number so we can better track your arrival. We will do our best to find the most suitable solution based on availability at that time.
Cancelations are possible in accordance with the Terms & Conditions of the respective carrier.
To cancel the transfer, please contact us at shuttle@nomago.si.
Yes, with prior notice at +386 1 431 77 77 or at shuttle@nomago.si. Additionally, you can manage and update this information directly within your user profile.
Please call us immediately at +386 1 431 77 77 (24/7).
You can submit a complaint/compliment/suggestion at +386 1 431 77 77, shuttle@nomago.si, or send it to Nomago d.o.o. [for Nomago Shuttle], Vošnjakova ulica 3, 1000 Ljubljana, Slovenia.
If there are available seats on another departure, we can arrange a ticket change for you. Additional costs may apply. To make a change, please write to us at shuttle@nomago.si.
Ticket purchase is possible via the website Airport Shuttle Transfers – Ljubljana, Zagreb & Venice or at the Nomago Travel Office, located at Trg Ajdovščine 1, 1000 Ljubljana. For payment with a proforma invoice, contact us at shuttle@nomago.si.
No. We believe in pricing transparency, and there are no hidden fees in our transfer costs. The price you are quoted is the price you will pay.
Online payment of shuttle tickets can be made using the cards or payment channels below:
If you have any problems, please contact us at +386 1 431 77 77 or at shuttle@nomago.si.
You can register by clicking on "Login" in the top right corner of our website, and then entering your email address into the form and confirming that you agree to the terms and conditions. To confirm your registration, click on the "Login" button.
If you are already registered, you can log in by clicking on the "Login" link in the top right corner of the website. If not, please register first.
No. You can purchase a ticket without registration.
Call us on the phone number 01 431 77 77 or send us a question to shuttle@nomago.si.
Back to nomago.si
